Technical Specifications & Compatibility
Q1: What is the maximum display resolution supported by this docking station?
A: This dock supports ultra-high-definition displays up to 8K@60Hz via the Thunderbolt 4 downstream port. Additionally, the HDMI 2.1 port supports up to 4K@60Hz, making it perfect for professional video editing and 3D rendering.
Q2: Can this dock charge my laptop and mobile devices simultaneously?
A: Yes. Equipped with a dedicated 140W DC power adapter (20V/7A), the docking station provides a stable 90W PD 3.0 charge to your host laptop. It also features an independent 18W PD USB-C port to rapidly charge your smartphone or tablet at the same time.
Q3: Does the card reader support reading SD and TF (MicroSD) cards at the same time?
A: Yes, the built-in SD/TF 4.0 (UHS-III) slots support simultaneous read and write operations. This ensures professional photographers and videographers can transfer massive files across multiple cards at professional-grade speeds without bottlenecking.
Q4: Is this 40Gbps dock backwards compatible with older USB-C laptops?
A: Absolutely. While it is engineered for maximum 40Gbps performance with Thunderbolt 4 and USB4 host devices, it is fully backwards compatible with USB-C 3.2, 3.1, and Thunderbolt 3 systems (operating at the host device's maximum supported speed).
OEM/ODM Customization Services
Q5: What branding options does PURPLELEC offer for this model?
A: We provide comprehensive physical and digital branding. Physically, we offer precision laser engraving or high-quality silk printing on the aluminum alloy chassis, along with fully customized packaging and manuals. Digitally, we offer firmware customization (EDID) so your specific brand name appears on the screen when the device connects to a PC.
Q6: We have specific port layout requirements. Can you modify the hardware?
A: Yes. As a direct manufacturer, we provide deep-level ODM services. Our engineering team can assist with PCBA modification to change the port configuration and create a unique housing design (ID) tailored exclusively for your large-scale market entry.
Q7: What is the mini-mum order quantity (MOQ) for custom firmware and packaging?
A: Our customized OEM solutions are highly flexible. Please reach out to our sales team with your projected volume, and we will tailor an efficient production and sampling plan for your brand.
